I remember before I was staff, I was also one of the ones who wished staff would be more transparent about stuff. This seems to be received fairly well by the community at large, so I hope we made the right decision. I hope we can benefit from this as a community and build some trust between members and staff moving forward.
I know we talked about this as far back as when I was a mod, and I can't say I remember what I thought then, but regardless... my experience both as a member and as a moderator, is that at times there have been somewhat of a divide between staff and the rest of the community. Not in any intentional way, but I found that a lot of us would for example be more active in the #PZCStaff channel rather than the community IRC channel. Not to mention the staff forums - just to me personally, eventually I was more occupied with discussions going on in there, rather than just being a part of the community as a whole.
And ironically I've experienced the opposite as a member, where I've ended up in small echo chambers with people complaining together about our grievances with staff. It doesn't take much to keep this from happening though, and I'm glad to see that's a process now.
Edited by Migokalle, 12 March 2019 - 10:11 PM.