QUOTE(franpa @ Sep 7 2011, 07:21 AM)

EBGames has it's own site, you get there via the Gamestop site however. Oh and I wouldn't say Gamestop is the same even though it's from the same company, it has different, better policies and deals like 7 day guarantee you'll like the game otherwise you can get 100% cash back even if the game is opened. (Excludes games that require micro transactions like MMORPGS and online activation, so mostly only console games benefit from this deal)
The one time I was offered this deal, they said it only applied to used games. Which makes sense. A game drops in value the moment it is removed from the packaging, but a used game doesn't fluctuate wildly in price unless it becomes... you know... thrashed. So accepting a return isn't as much of a risk to them as they can just resell it for (probably) the same price.
However, I also seem to recall that they only offered exchanges on used games, not cash back. This was awhile ago, though, so if that isn't the current policy, it most likely changed in the last couple of years. But I've been in Gamestops often enough that I'm pretty sure I didn't mishear. It's just that I don't usually buy
used games there, as much as they'd like me to.
...Anyway, the don't-like-the-game refund/exchange offer is a moot point in this case, because I've never wanted to return a Zelda game.

QUOTE(Robin @ Sep 7 2011, 06:11 AM)

Anyway, it shouldn't really matter that you live in America, the stores over here follow the same policy, I mean, it's run by the same people anyway.
No, it often matters greatly which country a store is located in.
Different national branches of a company try to cater their services to the local people. The different branches are NOT necessarily run by the same people, because they divide up the regions and have different headquarters for different regions. The people at the top can only make broad changes and can't tell individual branch managers how to run every single little thing. Also, laws vary in different countries, which affects businesses in lots of subtle ways. A policy that is standard in one country may be illegal in another.
So really, I would never assume
that a business works the same in one country as it does in another. I have even seen businesses that differ greatly from one
state to the next, all within the U.S.