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My Windows 11 hp laptop has no sound available.


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#1 LikeLike888

LikeLike888

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Posted 14 June 2022 - 08:10 AM

If you can't (cannot) post any link then do something like

''look up online such as Google or DuckDuckGo or Yahoo or Ask or YouTube or elsewhere Courtney Sound 127 in normal text'' along with downloading instructions and installing instructions for example.

 

 

 

Anyways my name is Jason.

 

 

 

I forgot what sound drive was working and installed on my hp laptop and I forgot what my sound drive was connected too when it worked.

 

 

 

Here is the information regarding my hp Windows 11 laptop:

System

LAPTOP-LDTI3HEA

HP Laptop 15-dw1xxx

 

 

 

Device name

LAPTOP-LDTI3HEA

 

 

 

Processor

Intel® Pentium® CPU 6405U @ 2.40GHz 2.40 GHz

 

 

 

Installed RAM

4.00 GB (3.81 GB usable)

 

 

 

Device ID
CBB37DD2-5AEA-4C8C-BFF1-171D3FFCBF32

 

 

 

Product ID

00325-81930-96345-AAOEM

 

 

 

System type

64-bit operating system, x64-based processor

 

 

 

Pen and touch

No pen or touch is available for this display

 

 

 

Edition

Windows 11 Home

 

 

 

Version

21H2

 

 

 

Installed on

12/22/2021

 

 

 

OS build

22000.675

 

 

 

Experience

Windows Feature Experience Pack 1000.22000.675.0

 

 

 

Manufacturer

HP

 

 

 

AwesomeInformation1875324096



#2 Magi_Hero

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Posted 14 June 2022 - 12:23 PM

When was the last time it worked? Did you upgrade to 11 from 10 and that's when it stopped working?



#3 LikeLike888

LikeLike888

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Posted 14 June 2022 - 01:08 PM

It stopped working when I still had Windows 11 and yesterday night sound still worked.

#4 Magi_Hero

Magi_Hero

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Posted 14 June 2022 - 01:14 PM

Check for function buttons on the keyboard that may mute the system.

 

Also check Windows Update to see if an update happened today - if so, you can remove the update and see if it works.




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